Terms & Conditions

By accessing or using Andiova, including our website, WhatsApp assistant, storefront tools, inventory features, automation systems, or related services, you agree to these Terms and Conditions.

If you do not agree with these terms, you should not use Andiova.

Andiova provides WhatsApp-first business management tools that may help businesses create storefronts, manage inventory, generate payment links, track sales, understand customers, create simple websites, and automate customer conversations.

The service may include AI-assisted responses, guided business setup flows, product organization, customer support automation, and business reporting features.

You are responsible for the information you provide to Andiova, including business details, product information, inventory quantities, prices, customer details, payment information, images, descriptions, and any other content submitted through the service.

You agree not to use Andiova for unlawful, misleading, fraudulent, harmful, or unauthorized activities.

Users are responsible for reviewing and confirming the accuracy of product details, inventory quantities, prices, customer information, payment links, storefront content, website content, and AI-generated responses.

Andiova may help generate or organize business content, but users remain responsible for verifying that all information shared with customers is correct and up to date.

Andiova may help create storefronts, business pages, or simple websites based on information provided by users.

Users are responsible for ensuring that all product descriptions, images, prices, availability, business claims, and contact details displayed on storefronts or websites are accurate, lawful, and authorized for use.

Inventory features are provided to help businesses organize and monitor product availability.

Users are responsible for updating stock quantities, confirming availability, and ensuring that customers are not misled by outdated or incorrect inventory information.

Andiova may provide summaries, reports, or insights based on available sales, customer, product, or inventory data.

These insights are provided for business support and decision-making. They should not be treated as financial, legal, accounting, or professional advice.

Andiova may help users generate or share payment links through third-party payment providers.

Payments are processed by the relevant third-party provider, and users are responsible for reviewing the provider’s terms, fees, settlement timelines, refund policies, and compliance requirements.

Andiova is not responsible for failed transactions, chargebacks, payment disputes, bank delays, payment provider downtime, or errors caused by third-party services.

Andiova may operate through WhatsApp and related Meta services. Your use of WhatsApp is also subject to WhatsApp and Meta’s own terms, privacy policies, and platform rules.

We are not responsible for WhatsApp downtime, message delivery failures, account restrictions, platform policy changes, or other issues controlled by WhatsApp, Meta, or related third-party services.

Andiova may use AI to generate responses, organize information, suggest content, or guide business actions.

AI-generated content may not always be complete, accurate, or suitable for every situation. Users should review important responses before relying on them or sharing them with customers.

You retain ownership of the business information, product content, images, brand materials, and other content you submit, subject to the rights needed for Andiova to provide the service.

By submitting content, you confirm that you have the right to use it and allow Andiova to process, display, organize, or generate outputs from it for the purpose of providing the service.

You agree not to use Andiova to promote illegal products, misleading offers, scams, harmful content, unauthorized financial activity, spam, or any activity that violates applicable laws or platform policies.

We may suspend or restrict access if we believe a user is misusing the service or creating risk for customers, other users, or the platform.

Some Andiova features may be free, paid, subscription-based, or offered as custom setup services.

Pricing, billing cycles, included features, setup fees, and renewal terms may vary depending on the plan or agreement selected by the user.

Users are responsible for paying applicable fees when due.

Refund eligibility may depend on the type of service purchased, the amount of work completed, and any specific agreement made before payment.

Custom setup, implementation, or completed work may not be refundable once work has started or has been delivered, unless otherwise agreed in writing.

We aim to keep Andiova available and reliable, but we do not guarantee uninterrupted or error-free service.

Access may be affected by maintenance, technical issues, internet connectivity, hosting providers, WhatsApp, payment providers, or other third-party services.

Andiova is provided to support business management, but users remain responsible for their business decisions, customer communication, product accuracy, payments, inventory updates, and legal compliance.

To the fullest extent permitted by law, Andiova will not be liable for indirect, incidental, special, consequential, or business losses arising from use of the service.

We may suspend, restrict, or terminate access to Andiova if a user violates these terms, misuses the service, fails to pay required fees, or creates risk for the platform, customers, or other users.

Users may stop using the service at any time.

We may update these Terms and Conditions from time to time. When changes are made, we may update the effective date on this page.

Continued use of Andiova after changes means you accept the updated terms.

If you have questions about these Terms and Conditions, please contact Andiova through our website or WhatsApp channel.